Sales Account Manager

General Summary

Sales Account Managers are responsible for achieving MRC sales targets, providing account management of named retention customers and adding new accounts within assigned areas of responsibility (Carrier/Wholesale, Enterprise, and Industry) by effectively selling IFN’s product catalog.

Essential Duties & Responsibilities

  • Personally contacts and secures new business accounts
  • Establishes, develops and maintains business relationships with current customers, agents, and prospects including managing the on boarding paperwork and processes needed to ensure the customer can purchase IFN products
  • Coordinates the “Sales” effort with Technical Consultants, Sales Management, Accounting, and the IFN Operations team to ensure customer opportunities and potential issues are worked to a successful outcome
  • Demonstrates product knowledge and services to existing/potential customers and assists them in selecting those best suited for their needs
  • Creates and manages an Account Coverage Plan for prospects and existing customers to ensure achieving Monthly, Quarterly and Annual MRC sales targets
  • Researches sources for developing prospective customers and for information to determine their potential
  • Used Customer Relationship Management (Salesforce) and documents account activities including face to face meetings, emails, phone calls, and any important account information to ensure Sales team has access to account and contact information
  • Keeps an up-to-date Opportunity forecast for monthly, quarterly, and annual sales opportunities
  • Develops clear and effective written proposals/RFPs/quotations for current and prospective customers
  • Participates in trade shows and conventions as scheduled
  • Supplies management with reports on customer needs, problems, interests, competitive activities, and potential
  • Other duties as assigned by the VP of Sales & Marketing

Required Knowledge

  • Experience in telecommunications industry desired
  • 5 years successful business-to-business outside sales experience with quotas
  • 3 years successful telecommunications (telephony, data, wireless, and video) sales experience
  • Knowledge of local telecom market, local contacts
  • Valid driver’s license, good driving record, reliable transportation
  • Excellent skill in adaptability, applied learning, assignment management, building relationships, written communication, expanding and advancing opportunities, formal presentation skills, functional competence, high impact communication,  continuous learning, PC skills, reasoning, and sustained customer satisfaction, in order to work effectively with teams throughout organization
  • Proficiency with MS Outlook, Word, Excel, PowerPoint
  • Ability to work autonomously on multiple projects and associated deliverables

Required Skills

  • Ability to interface with Customers, Vendors, Operational personnel, and Project Managers
  • Effective presentation, analytical, communications and customer relationship skills
  • Time management skills are a critical requirement

Physical Requirements

  • Must be able to read computer screen and various reports
  • Must be able to hear well enough to communicate with employees
  • Standing/walking
  • Climbing/stooping/kneeling (moderate)
  • Lifting/pulling/pushing (moderate)
  • Must be able to write, type and use phone system

To apply for this position, please send your resume and cover letter to jobs@intelligentfiber.com.